Privacy Policy

At ProActive Chiropractic, we take Data Protection very seriously and are committed to protecting your privacy and ensuring the security of your personal information.

What Personal Data do we collect and hold?

Name

Address

Mobile Telephone Number

Email Address

Date of Birth

Health Data - Information related to your health condition, medical history, treatment plans, and assessments.

How will we use your Personal Data?

We need to collect personal data about you and your health in order to provide you with the best possible treatment.

Contract - By requesting treatment and our agreement to provide that care constitutes a contract.
Legal Obligation - We have a legal obligation to hold your medical records.
Legitimate Interest - We have a Legitimate Interest in collecting that information, because without it we couldn’t do our job effectively and safely.

  
    Organisation
    Data Shared
    Reason
  
    Cliniko
    Personal Data
    Practice Management
  
    Xero
    Personal Data
    Accounting and Invoices
  
    SimpleSet
    Personal Data
    Exercise Prescriptions
    
    GPs and other Medical professionalso
    Personal Data, Health Data
    Referrals for Medical Treatments

The Privacy Policies of these organisations can be found here:

Cliniko - https://www.cliniko.com/policies/privacy/
Xero - https://www.xero.com/uk/legal/privacy/
SimpleSet - https://simpleset.net/priv.pdf

How long will we keep your Personal Data?

Information collected by ProActive Chiropractic will not be kept for any longer than necessary. The ProActive Chiropractic retention period is 6+1 years after your my recent appointment. Following the end of this period, the information collected will be securely destroyed.

Marketing Materials from ProActive Chiropractic

ProActive Chiropractic may contact you to inform you on relevant updates to the clinic. However, this is optional. Patients can always change this preference by contacting ProActive Chiropractic.

ProActive Chiropractic does not sell or provide personal data to a third party for the purposes of marketing.

Your Rights

You are entitled to exercise your individual rights, including access to information, correcting inaccurate information or objecting to the processing of your personal data.

If you have any concerns over the processing, storage or accuracy of your personal data, please do not hesitate to contact ProActive Chiropractic on the contact details below.

Contact Details

You can contact ProActive Chiropractic at the following:

Address:

Dr Kathryn Deverson

ProActive Chiropractic

OGN CrossFit

Ipswich Road

Cardiff

CF23 9AQ

Email address:

hello@proactivechirocardiff.com

Telephone:

07795034729

If you are not satisfied with our response, then you have the right to raise the matter with the Information Commissioner’s Office.